Event Management

Quest delivers a great deal of team building, and just as much event management that includes team building. However, we don’t deliver as much stand-alone event management. However here is one particularly good example from last year, when Quest was commissioned to do just that:

Client Requirements - The overall client from the pharmaceutical industry is one that Quest has worked with many times since 2006, although the particular department and its head were new customers. The had a list of requirements that were simple, but which would also be highly exacting: They needed a Venue in which to host and accommodate a three day meeting for 50 from around the globe; They needed to ensure all the delegates arrived on time and returned to their respective airports on time; They needed to entertain and dine those delegates on two nights and for them to enjoy some quintessentially British experiences, and they needed all elements to run like a Swiss Watch! A great challenge to take on.  

Venue & Location - Where better to receive a quintessentially British experience, whilst at the same time mirroring the international flavour of the meeting, than in Oxford? A city that reflects over 1200 years of British history, but which is inextricably linked to global affairs.Quest has worked with what is now PH Hotels, (what was then De Vere Venues) for almost the twenty-two years it has traded, so the Oxford Spires Hotel was one of a small final short-list Quest recommended. With the service standards Quest had experienced there before, coupled with cost effective pricing, it was with pleasure that Quest awarded the booking.

Arrivals and Departures -The delegates were flying into and out of three of London’s airports, Heathrow, Gatwick and Luton, plus Birmingham, on flights times that stretched over a 60 hour period, for both in-bound and outbound journeys. Once in the UK, they all had to arrive ready for a 10:00 start on day one. Quest used the highly recommended Royal Cars of Oxford, who provided a seamless service that was so good, that they were used again during the year.

Entertainment - This needed to be strongly British in its flavour, so after much research and communication chauffeured punting or guided tours of Oxford were arranged for the first day. Experience Oxfordshire deserve special mention for the two highly entertaining and supremely knowledgeable guides they provided. The evenings dining was then provided by the superb Quod Restaurant, part of The Old Bank. The food was delicious, the private room highly atmospheric and the service was immaculate. In fact it was so good we almost had to drag the delegates out at the end of the evening!

A little more time was available on day two for the delegates to experience more of the best of British, so the breath-taking Blenheim Palace was the destination for an afternoon tea, followed by guided tours. Even the British weather behaved itself, enabling the delegates to take a walk through the famous parkland to nearby Woodstock, where the team at The Feathers a 17th century townhouse hotel, were waiting to greet them. The evening there began with pre-dinner drinks and canapes on the terrace. An opportunity to sample from a selection of over 400 gins from around the world was enthusiastically embraced. The restaurant was given over to exclusive use by the client and dinner was a most memorable affair, with food that looked and tasted stunning, and yet again the highest levels of service.  

The meeting finally (and sadly) came to an end the following afternoon, and all agreed that it had indeed run like clockwork, not least thanks to the event manager from the Oxford Spires hotel and all the other suppliers Quest had commissioned. The very best of the UK had been experienced and shown off in its finest light. 

Programming by Switch Systems

Team Building, Development and Business Training Events across the UK and Europe